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Safety Notice
23 January 2022
Important SAFETY Notice re Easton Universal Baseball/Softball Mask 2.0 (Available as a stand-alone product or as part of the Easton Alpha Batting Helmet with Baseball/Softball Mask “combo” product).
Dear Easton Customer:
Easton is issuing this important consumer SAFETY Notice regarding the Easton Universal Baseball/Softball Mask 2.0. Easton offered the Easton Universal Baseball/Softball Mask 2.0 as a stand-alone product (to be attached to an Easton helmet by the end user).
- Easton Universal Baseball/Softball Mask 2.0. It is possible that an Easton Universal Baseball/Softball Mask 2.0 could be attached to an Easton batting helmet such that the mask will not be properly situated on the helmet which could allow a baseball to pass between the helmet and mask potentially injuring the wearer of this combined product.
The Model Numbers for the Easton Universal Baseball/Softball Mask 2.0 and that are subject to this notice are provided, below.
Depending on usage and environment, most consumers will not experience any issues with their Easton Universal Baseball/Softball Mask 2.0 (regardless of whether it was attached by the consumer to an Easton batting helmet or whether the mask was purchased together with the Easton Alpha Batting Helmet as a “combo” product). Easton has not received any reports of any incidents or injuries from the use of these products. However, to improve safety and performance, and out of an abundance of caution, Easton asks that you immediately STOP USING the Easton Universal Baseball/Softball Mask 2.0 (regardless of whether you attached it to an Easton batting helmet or whether you purchased it pre-attached to the Easton Alpha Batting Helmet as a “combo” product). Easton further asks that you immediately remove your Easton Universal Baseball/Softball Mask 2.0 from the helmet to which it is attached and return it to us.
If you have an Easton Universal Baseball/Softball Mask 2.
please contact Easton at: 03 9907 4065
or via email at eastonaustralia@addlon.com.au.
Easton’s Customer Service team will provide instructions on how to return your product and provide an appropriate remedy.
Easton Universal Baseball/Softball Mask 2.0
Please verify that you are returning the Easton Universal Baseball/Softball Mask 2.0 and NOT the Universal Softball Mask 2.0, which does not need to be returned and is safe to use on Softball-specific helmets. You can differentiate between the two products by using the above image, and by inspecting the product code, which is printed inside the bottom bar of the mask (see below picture). The Easton Universal Baseball/Softball Mask 2.0 uses these product codes BS-UNI01OS, BS-UNI02OS, BS-UNI03OS or BS-UNI04OS.
